Orders are processed within 24–48 hours.

Once shipped, delivery typically takes 5 to 10 business days, depending on your location.

You will receive a tracking number as soon as your order is dispatched.

We offer a 30-day return policy starting from the date of delivery.

To be eligible for a return:

• 
  The product must be unused and in its original condition
  
• 
  All original packaging and accessories must be included
  
• 
  The return request must be made within 30 days of delivery
  

Once the item is received and inspected, a refund will be issued to the original payment method.

TheFrostPod products are not covered by a long-term warranty.

However, all purchases are protected by our 30-day return policy in case of manufacturing defects or issues upon delivery.

Cold exposure may not be suitable for everyone.

If you have cardiovascular conditions, circulation issues, cold sensitivity, or are pregnant, we strongly recommend consulting a healthcare professional before use.

TheFrostPod is not intended to diagnose, treat, or cure any medical condition.

Yes. TheFrostPod is designed for quick and simple installation.

No tools or technical skills are required, and setup typically takes only a few minutes.

Yes. TheFrostPod can be used both indoors and outdoors, provided the surface is flat, stable, and able to support the total weight of the filled tub and user.

Yes, as long as the balcony can safely support the total weight when filled.

We recommend checking building load limits and ensuring proper drainage before use.

Not necessarily. With proper hygiene and maintenance, the water can be used for multiple sessions.

We recommend changing the water regularly and keeping it clean for optimal use.

Most users find a temperature between 10°C and 15°C (50–59°F) comfortable and effective.

Beginners may prefer starting at a higher temperature and gradually lowering it over time.

The easiest method is to add ice or reusable ice packs to cold tap water.

Some users choose to prepare ice in advance for convenience.

Many users incorporate ice baths 2–4 times per week, depending on personal goals and comfort level.

Always listen to your body and adjust frequency accordingly.

Yes, shipping is included in the price.
No hidden fees. No surprises.

Absolutely.

Once your order is shipped, you’ll receive a tracking number by email so you can follow your delivery every step of the way.